iTWO costX Education



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Viewing 15 posts - 61 through 75 (of 304 total)
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  • Author
    Posts
  • 21 Mar 2022 at 2:36 am (GMT+0000+0) in reply to: "Enter" issue #5551
    RIB CostX
    Moderator

    Hi Lalita,

    According to the system, our support team has replied to you individually, kindly please refer to the email.

    Regards,
    iTWO costX Forum Admin

    21 Mar 2022 at 2:34 am (GMT+0000+0) in reply to: Editing Project and Building Names #5550
    RIB CostX
    Moderator

    Hi cyho,

    Thank you for your post.

    We are consulting with the support team about the issue and will get back to you soon.

    Hope this helps!

    Regards,
    iTWO costX Forum Admin

    21 Mar 2022 at 2:20 am (GMT+0000+0) in reply to: Measurements not shown (only a grey box) #5549
    RIB CostX
    Moderator

    Hi Pieter,

    According to our system,  our IT Support team replied individually on the 18th March. Kindly please refer to the email.

    Thanks for your patience.

     

    Regards,

    iTWO costX Forum Admin

    16 Mar 2022 at 2:40 am (GMT+0000+0) in reply to: UOM #5459
    RIB CostX
    Moderator

    Hi Cyho,

    Thank you for your post.

    We are consulting with the Support team about the issue and will get back to you soon.

    Hope this helps!

    Regards,
    iTWO costX Forum Admin

    15 Mar 2022 at 7:22 am (GMT+0000+0) in reply to: "Enter" issue #5445
    RIB CostX
    Moderator

    Hi Lalita,

    Can you please restart iTWO costX and try again?

    Regards,
    iTWO costX Forum Admin

    9 Mar 2022 at 5:08 am (GMT+0000+0) in reply to: selected "yes" when UNINSTALLING the old virsion #5293
    RIB CostX
    Moderator

    Hi ghao,

    Thank you for your post. Could you please specify the steps you did as well as the issue you had? Also, could you please attach the screenshot of your error message so that we can investigate it? Thank you.

    Regards,

    iTWO costX Forum Admin

    8 Mar 2022 at 6:53 am (GMT+0000+0) in reply to: Username and password #5253
    RIB CostX
    Moderator

    Hi cyho,

    You will only be prompted to provide login credentials if you are running the “iTWO costX Client”, instead, you should be running the “iTWO costX (Standalone)”. Make sure you select CostX (Standalone) from the installation location to run the program.

     

    21 Feb 2022 at 11:22 am (GMT+0000+0) in reply to: Error message for renewing Educational Licence #4776
    RIB CostX
    Moderator

    Hi Shane,

    Thank you for your message.

    Please can you try reinstalling iTWO costX (the same version) over the top of your current installation (without uninstalling anything) this should hopefully add the services back on the machine.

    Regards,

    iTWO costX Forum Admin

    20 Feb 2022 at 11:53 pm (GMT+0000+0) in reply to: Deduction- doors, windows #4742
    RIB CostX
    Moderator

    Hi 7461631,

    Thank you for your post.
    Regarding your question, you can use negative dimension to measure door opens and window opens. They can press F1 in CostX, search for negative dimension.

    Hope this helps!

    Regards,
    iTWO costX Forum Admin

    • This reply was modified 2 years, 10 months ago by RIB CostX.
    20 Feb 2022 at 11:52 pm (GMT+0000+0) in reply to: Calibration for length measurement #4741
    RIB CostX
    Moderator

    Hi zenatie,

    Thank you for your post.
    Regarding your question, you could calibrate it by using something you know the dimension, for example, door open.

    Hope this helps!

    Regards,
    iTWO costX Forum Admin

    • This reply was modified 2 years, 10 months ago by RIB CostX.
    8 Feb 2022 at 5:32 am (GMT+0000+0) in reply to: Unable to view drawings #4533
    RIB CostX
    Moderator

    Hi janepeatie1,

    Thank you for your post.
    We’ve passed your issue onto our IT Support team and will get back to you shortly.

    Hope this helps!

    Regards,
    iTWO costX Forum Admin

    • This reply was modified 2 years, 11 months ago by RIB CostX.
    27 Jan 2022 at 12:56 am (GMT+0000+0) in reply to: Recover Data When Educational License Expires? #4458
    RIB CostX
    Moderator

    Hi there,

    Thank you for your post.

    Unfortunately, you can’t keep the database once the license is expired.

    Hope this helps!

    iTWO costX Forum Admin

    19 Jan 2022 at 1:57 am (GMT+0000+0) in reply to: Measurement & legend display issue #4415
    RIB CostX
    Moderator

    Hi there,

    Thank you for your post. Please you could email this enquiry to education@rib-software.com and our team could investigate your issue.

    Regards,

    iTWO costX Forum Admin

    19 Jan 2022 at 12:46 am (GMT+0000+0) in reply to: Workbook Not Calculating Properly #4414
    RIB CostX
    Moderator

    Hi there,

    Thank you for your post. Please you could email this enquiry to education@rib-software.com and our team could investigate your issue.

    Regards,

    iTWO costX Forum Admin

    17 Jan 2022 at 7:03 am (GMT+0000+0) in reply to: Change from CostX 6.9 to 7.0 #4400
    RIB CostX
    Moderator

    Hi Selah,

    Thank you for your post.
    Please email your enquiry with your current serial number to education@rib-software.com, and we will get back to you soon.

    Hope this helps!

    Regards,

    iTWO costX Forum Admin

  • Author
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Viewing 15 posts - 61 through 75 (of 304 total)
1 2 3 4 5 6 … 19 20 21