iTWO costX Education



Student Forum

Welcome to the RIB support forum, designed for students to discuss technical issues about RIB software.

Please read the FAQ and your question may already be answered!

Student FAQ - Read First keyboard_arrow_right
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Viewing 15 posts - 1 through 15 (of 304 total)
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  • Author
    Posts
  • 18 Oct 2024 at 1:05 pm (GMT+0000+0) in reply to: Update failed, can’t open costx 7 #18544
    RIB CostX
    Moderator

    Hi Student,

    Kindly please note that the update of the database is not available on the educational version. please ren-install with the same serial number . You will need to uninstall earlier version/or earlier CostX that has old license and during uninstallation it will ask to Keep the database you will have to select NO to it.
    Educational licenses cannot be activated if your earlier database is still there as it will have the old license, you need to have a fresh/blank database to activate the new license.

    Regards,

    RIB CostX Forum Admin

    25 Apr 2024 at 7:25 am (GMT+0000+0) in reply to: Activation #16200
    RIB CostX
    Moderator

    Hi,

    Please note that the solutions for the below issue already listed to our Student FAQs

    Regards,

    RIB CostX Forum Admin

    25 Apr 2024 at 7:23 am (GMT+0000+0) in reply to: Socket Error Code: 10061 ($274D) #16199
    RIB CostX
    Moderator

    Hi Manek,

    Please note that the solutions for the below issue already listed to our Student FAQs

    Regards,

    RIB CostX Forum Admin

    25 Apr 2024 at 7:22 am (GMT+0000+0) in reply to: Version quary #16198
    RIB CostX
    Moderator

    Hi ,

    Kindly please send  your version change request by your application email address and the educational student license serial number to costx.education@rib-software.com

    Regards,

    RIB CostX Forum Admin

    25 Apr 2024 at 7:18 am (GMT+0000+0) in reply to: RE ACTIVATION OF THE COSTX SOFTWARE – DUE TO FORMATTING MY NEW LAPTOP #16197
    RIB CostX
    Moderator

    Hi ,

    Thank you for your post. We have received your direct email request eariler and it have been resloved.

    Regards,

    RIB CostX Forum Admin

    25 Apr 2024 at 7:18 am (GMT+0000+0) in reply to: Cannot Generate Report #16196
    RIB CostX
    Moderator

    Hi ,

    Thank you for your post. We have received your direct email request eariler and it have been resloved.

    Regards,

    RIB CostX Forum Admin

    19 Mar 2024 at 1:42 pm (GMT+0000+0) in reply to: Costx Core and Costx Auth services not running because access is denied #15479
    RIB CostX
    Moderator

    Hi ,

    Due to different antivirus have different UI and settings, so there can’t be a single set of steps applicable to all.

    users can google this up accoring to their Antivirus and set exceptions for the below folders-

    C:\Program Files\Exactal\

    Regards,

    iTWO costX Forum Admin

    12 Mar 2024 at 1:39 pm (GMT+0000+0) in reply to: Re activation #15304
    RIB CostX
    Moderator

    hi ,

     

    By default, all licenses are set to expire on the 30th June for institutes based in the Northern hemisphere. The year of expiration is relative to the when you submitted the application.

    For example, if you are based in the Northern hemisphere and you applied for a license in December 2023 or June 2024, in both cases your license will expire 30th June 2024. When your license has expired, you can simply reapply again at https://education.itwocostx.com/support/forum/educational-request/assuming that you are still enrolled as a student. .

    Regards,

    RIB CostX Forum Admin

    12 Mar 2024 at 1:12 pm (GMT+0000+0) in reply to: Possible to upgrade from 6.9 to 7.0 without paying? #15301
    RIB CostX
    Moderator

    Hi Kirk,

    Kindly please send your application email address and the educational student license serial number to costx.education@rib-software.com

    Regards,

    RIB CostX Forum Admin

    6 Mar 2024 at 12:01 pm (GMT+0000+0) in reply to: Serial Number Deactivation / Reactivation #15098
    RIB CostX
    Moderator

    Hi,

    Kindly please send an deactivate request to  costx.education@rib-software.com .

    Regards,

    iTWO costX Forum Admin

    6 Mar 2024 at 11:59 am (GMT+0000+0) in reply to: Serial Number Deactivation / Reactivation #15097
    RIB CostX
    Moderator

    Thanks for your post.

    We’ve sent through the license detail.

    Regards,

    iTWO costX Forum Admin

    23 Feb 2024 at 7:29 am (GMT+0000+0) in reply to: Costx Core and Costx Auth services not running because access is denied #14780
    RIB CostX
    Moderator

    Hi ,

    Thank you for your post.

    In this case, you will need to either add the RIB program folder to the AV exclusions list, disable the AV scan and run RIB CostX® installer again to repair RIB CostX® services.

    If the problem still exist, you are suggested to contact your IT assistant to gain access.

    Regards,

    iTWO costX Forum Admin

    5 Feb 2024 at 12:19 pm (GMT+0000+0) in reply to: Reactivation #14401
    RIB CostX
    Moderator

    Hi ,

    Thank you for your post.

    Please kindly note that we have responded to your same inquiry from the email.

    Regards,

    iTWO costX Forum Admin

    5 Feb 2024 at 12:19 pm (GMT+0000+0) in reply to: Reactivation #14400
    RIB CostX
    Moderator

    Hi ,

    Thank you for your post.

    Please kindly note that we have responded to your same inquiry from the email.

    Regards,

    iTWO costX Forum Admin

    9 Jan 2024 at 8:54 am (GMT+0000+0) in reply to: Activation Failed #14247
    RIB CostX
    Moderator

    Hi Ashiq,

    Please note that the solutions for the below issue already listed to our Student FAQs here.

    Regards,

    iTWO costX Forum Admin

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Viewing 15 posts - 1 through 15 (of 304 total)
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