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  • in reply to: Error on install #1668
    urnotpo
    Participant

    Hi,

    I am also facing this problem when I was installing costx. I kept receiving the message “Setup was unable to upgrade the database cluster successfully. Please ensure you have administrator permissions and try installing again.”

    I followed your instruction for Yuwen to turn off the antivirus software before installing costx, but it still didn’t work.

    Can you please jump on my machine to have a look??

    Thank you so much!!

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