urgent attention-'unable to connect to the costX database'

[maxx_dai]

Hi, it says here that the apps ‘unable to connect to the costX database. Please ensure this service is running and try again’?

 

Before this error occurs, I can use the CostX as usual last week.

The error still exists, even after I’ve tried to uninstall the software and install again and disabled my anti-virus software.

 

I have to say I have experienced this kind of errors with iTWO costX a few times in April when I was doing my uni practice study.

I tried to unstall the software and install the software a couple times in April.

It works a few days.

However, today this issue seems very hard to be resolved by uninstall and re-install.

 

Could you please help me resolve this issue or help me apply for second license to install for my university study then?

I really need to use this software urgently for university assignment which is due on Saturday 08/05/2021.

 

Much Appreciated for your time and help.

 

Looking forward to hearing from you shortly.

Kind Regards,

Ming

[RIB CostX]

Hey Max Dai,

Thank you for your post.
We emailed you directly, please check your email associated with your account.

Hope this helps!

Regards,

iTWO costX Forum Admin

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