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General Discussion unable to open or uninstall costX

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    • #2767
      aliciak
      Participant

      Hello,

      when trying to open iTWO costX it comes up with an error message
      “the code execution cannot proceed because libxml2 was not found” and suggests reinstalling the program.

      when trying to uninstall using the “uninstall icost” icon an error message comes up “failed to uninstall…please contact seller”.

      I require some help please

    • #2776
      RIB CostX
      Moderator

      Hi aliciak,

      Thank you for your post.
      We are consulting with the Support team about the issue and will get back to you soon.

      Hope this helps!

      Regards,

      iTWO costX Forum Admin

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