RIB CostX - Educational Program | Topic: Unable to open CostX

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This topic has 2 replies, 2 voices, and was last updated 3 years, 7 months ago by RIB CostX.

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- 4 Sep 2020 at 9:48 am (GMT+0000+0) #1687
  
  Fai
  Participant
  
  Hi Administrator, this error message pops up every time when I am trying to open CostX.
  
  I tried to solve the problem by clicking the “Start Service” buttons of the two mentioned services and closing the anti-virus software, but neither of these methods works for me. Please help!
- 7 Sep 2020 at 6:08 am (GMT+0000+0) #1688
  
  RIB CostX
  Moderator
  
  Hi there,
  
  Thanks for posting on the student forum.
  
  Could you please try to run the installation as an administrator? And also check if all the latest visual runtime installed from our latest update?
  
  You may also try starting the services manually to see if it starts running.
  
  For further queries, please contact education@rib-software.com.
  
  Thank you for your time.
  
  iTWO costX Forum Admin
- 15 Sep 2020 at 1:24 am (GMT+0000+0) #1705
  
  RIB CostX
  Moderator
  
  Hi there,
  
  Please contact education@rib-software.com and they’ll be sending you some resources to assist with your issue.
  
  Thanks!
  
  iTWO costX Forum Admin
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