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Activation & Licensing Transfer of serial key

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    • #1472
      mkil01
      Participant

      Hi, was wondering whether if I can transfer my serial number to my new laptop?

      My laptop is currently getting fixed by manufacturer, whilst now having to work on a new laptop.

    • #1473

      Hi,

       

      Thank you for your post.

       

      One serial number can only be activated for once, so you cannot transfer the license from one laptop to another. You need to re-apply for a new one with your academic email on this web: https://education.itwocostx.com/support/forum/educational-request/

       

      Hope this Helps!

       

      Regards,

       

      CostX Forum Admin

    • #1474
      mkil01
      Participant

      Hi,

       

      I’ve already requested a new license key via the link about 8-10 hours ago.

      Is there a way to request this urgently? as my university assessment still needs to be completed and is due this weekend.

       

      Please help.

       

    • #1475

      Hi,

       

      Thank you for your post.

       

      We have already issued the license for you, please check if you have received the instruction email.

       

      Hope this Helps!

       

      Regards,

       

      CostX Forum Admin

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