RIB CostX - Educational Program | Topic: Transfer of serial key

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Tagged: New computer - new serial key? or transfer current one

This topic has 3 replies, 2 voices, and was last updated 5 years, 4 months ago by RIB CostX.

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- 8 Aug 2019 at 1:26 am (GMT+0000+0) #1472
  
  mkil01
  Participant
  
  Hi, was wondering whether if I can transfer my serial number to my new laptop?
  
  My laptop is currently getting fixed by manufacturer, whilst now having to work on a new laptop.
- 8 Aug 2019 at 6:50 am (GMT+0000+0) #1473
  
  RIB CostX
  Moderator
  
  Hi，
  
  Thank you for your post.
  
  One serial number can only be activated for once, so you cannot transfer the license from one laptop to another. You need to re-apply for a new one with your academic email on this web: https://education.itwocostx.com/support/forum/educational-request/
  
  Hope this Helps!
  
  Regards,
  
  CostX Forum Admin
- 8 Aug 2019 at 12:15 pm (GMT+0000+0) #1474
  
  mkil01
  Participant
  
  Hi,
  
  I’ve already requested a new license key via the link about 8-10 hours ago.
  
  Is there a way to request this urgently? as my university assessment still needs to be completed and is due this weekend.
  
  Please help.
- 9 Aug 2019 at 1:19 am (GMT+0000+0) #1475
  
  RIB CostX
  Moderator
  
  Hi，
  
  Thank you for your post.
  
  We have already issued the license for you, please check if you have received the instruction email.
  
  Hope this Helps!
  
  Regards,
  
  CostX Forum Admin
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