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General Discussion The CostX cannot be open

Viewing 5 reply threads
  • Author
    Posts
    • #3153
      DaoZhou
      Participant

      Hi, I just revice my  serial number and download it. But i cant open it, it said my educational license is no longer valid to use this version of CostX

    • #3154
      DaoZhou
      Participant

      • This reply was modified 3 years ago by DaoZhou.
    • #3159
      RIB CostX
      Moderator

      Hi,

      You may have a previous licence on the software that it is reading. Please can you follow the steps listed above and try to activate your current licence.

      Hope this helps!

      Regards,

      iTWO costX Student Forum Admin

    • #3170
      DaoZhou
      Participant

      Hi admin,

      I try these steps many times and still not working. And that was my first time apply the licence and download. I did check my eamil and no previous license was found

    • #3174
      RIB CostX
      Moderator

      Hi DaoZhou,

      Thank you for your post.

      We’ve replied to you from your academic email.

      Hope this helps!

      Regards,

      iTWO costX Student Forum Admin

    • #3225
      Cally011
      Participant

      Hi,

      I am having a similar situation with my educational license which expires until the 31st of December 2021, and I am getting the same message as seen below:

      serial number

      License

      Can you please tell me how to fix this issue?

      Thanks

      Luciano

       

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