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General Discussion License purchased 9/12/23 but expired 31/12/23

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    • #13988

      Hello CostX team,

      My email address is I’ve just purchased Education Licence today 9/12/2023 and thought it would be valid until 31/12/2024. However the licence expires 31/12/2023. I have been enrolled for 2024’s subjects. Could you help with this please?

      Kind regards,


    • #14047
      System Admin

      Hello Hung,

      We have increased the expiration on your license to 31/12/2024.

      Please be aware that you will need to completely uninstall and remove CostX database (be sure to export anything you need)  On a fresh install you can use the serial number provided when you purchased. the expiration will be 31/12/2024 on the new activation.

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