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General Discussion installing issue

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    • #1680


      Just have a question of installing. When I tried to installed the software, it tells me that I do not have microsoft visual c++2015. But after I installed the 2015 version, the programme still tells me that I do not have microsoft visual c++2015. Just wonder if you could help me with installing? or tell me why? I have already restarted my computer and it does not help.

    • #1681
      RIB CostX

      Hi there,

      Thanks for posting on the iTWO costX Student Forum.

      Could you please make sure your windows update is up-to-date. Also, can you click windows button, type “system information” and click to run it. In System Information dialog, click File -> Export and save it. Then send the file to for further investigation.

      Thank you for your time.

      iTWO costX Forum Admin

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