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Activation & Licensing Database not available to use until a certain date

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    • #1569
      Catriona
      Participant

      I successfully managed to download CostX Educational version 6.6. Had it all set up and managed to use it for a night however I am now unable to open CostX. I have tried deleting the software and reinstalling it and the same error keeps popping up.
      I need to access the program ASAP as I Have an assignment due in a week. Is there any way I am able to change my available date to access the database sooner? 

    • #1570
      qiy0041
      Participant

      I have the same problem with CostX 6.7, and it has happened twice. Last time I had to apply for a new serial number.

      The expiry date of my current serial number is 31 December 2020. After using for several hours today, I failed to open it.

      Wondering how I can sort it out. Appreciate your help.

    • #1572
      RIB CostX
      Moderator

      Hi both,

      Thanks for your messages. This is a particular issue which we are investigating. We will contact you via email to discus further.

      Regards,

      CostX Forum Admin

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