RIB CostX - Educational Program | Topic: Database not available to use until a certain date

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This topic has 2 replies, 3 voices, and was last updated 4 years ago by RIB CostX.

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- 15 Apr 2020 at 4:10 am (GMT+0000+0) #1569
  
  Catriona
  Participant
  
  I successfully managed to download CostX Educational version 6.6. Had it all set up and managed to use it for a night however I am now unable to open CostX. I have tried deleting the software and reinstalling it and the same error keeps popping up.
  I need to access the program ASAP as I Have an assignment due in a week. Is there any way I am able to change my available date to access the database sooner?
- 16 Apr 2020 at 6:42 am (GMT+0000+0) #1570
  
  qiy0041
  Participant
  
  I have the same problem with CostX 6.7, and it has happened twice. Last time I had to apply for a new serial number.
  
  The expiry date of my current serial number is 31 December 2020. After using for several hours today, I failed to open it.
  
  Wondering how I can sort it out. Appreciate your help.
- 17 Apr 2020 at 6:15 am (GMT+0000+0) #1572
  
  RIB CostX
  Moderator
  
  Hi both,
  
  Thanks for your messages. This is a particular issue which we are investigating. We will contact you via email to discus further.
  
  Regards,
  
  CostX Forum Admin
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