RIB CostX - Educational Program | Topic: Can I re-activate my costx on a new computer?

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Tagged: re-activate my costx

This topic has 3 replies, 2 voices, and was last updated 2 years, 6 months ago by xinyue Li.

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- 8 Oct 2021 at 6:44 pm (GMT+0000+0) #3582
  
  xinyue Li
  Participant
  
  Hi
  
  my old computer was broken and I cannot use my old computer to do my homework in costx, so i bought a new computer, can i use my old serial number to re-activate my costx on a new computer or I need to contact you to give me a new serial number?
  
  I emailed the address:education@rib-software.com on October 7, but still didn’t see the reply.
- 11 Oct 2021 at 1:02 am (GMT+0000+0) #3615
  
  RIB CostX
  Moderator
  
  Hi there,
  
  Thank you for your post.
  
  Per our record, we received your email and replied to you through your academic email on 7th of October.
  Please check your inbox and spam folder.
  
  Hope this helps!
  
  Regards,
  
  iTWO costX Forum Admin
- 11 Oct 2021 at 7:39 am (GMT+0000+0) #3625
  
  xinyue Li
  Participant
  
  Sorry I didn’t receive any email from you on 7th of October. Can you send me another time? My email adress is lxl6@student.unimelb.edu.au.
  
  Thanks a lot.
  - 11 Oct 2021 at 7:44 am (GMT+0000+0) #3626
    
    xinyue Li
    Participant
    
    Sorry I found the email in my spam.
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