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Activation & Licensing Activation failed: License cannot be re-activated, please contact your dist…..

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    • #1549


      I received my serial number for an educational license today after waiting for 5 business days.Costx installation was successful, however, when I entered my serial number I received an error message of:

      ‘Activation failed: License cannot be re-activated, please contact your distributor. Serial Number: XXXX-XXXX-XXXX-XXXX

      If there’s no solution other than re-applying for a serial number, can this process be expedited?

    • #1550
      RIB CostX


      Thanks for posting on the student forum.

      An educational serial can only ever be activated once, on one computer. Simply apply for a new serial at the following link – then run CostX again with your new serial.

      Many thanks.

      CostX Forum Admin

    • #1552


      The serial number was only tried on one computer, and it still doesn’t work. Why is this error occurring? Help me prevent it from happening again.



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