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Activation & Licensing Activation failed

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    • #11508

      Hi I have read through some of the other forms that have had the same issue as I came across of the “Requested non-educational, licence requested is educational” fault and followed the instructions provided in all the other forums, however, I am still getting the same fault even after going through the correct process and selecting the correct network for the licence type.

      What do/can I do next?


    • #11517
      RIB CostX

      Hi JODIE,

      Please refer to

       I installed iTWO costX® but I’m getting an error message: “Educational restriction failed (Requested non-educational, license requested is educational)”.

      The error prompt “Educational restriction failed (Requested non-educational, license requested is educational)” is most commonly due to an installation error where you may have ran the “Network” option instead of “Standalone / Educational (Run with a local standalone database)”. Firstly, completely uninstall iTWO costX® from your current computer, including selecting ‘No’ when asked if you wish to keep the database. Then reinstall iTWO costX® with the “Standalone / Educational (Run with a local standalone database)” option, which appears during the installation process. After that, it should be able to work for you.


      iTWO costX Forum Admin

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