Hi JODIE,
Please refer to
I installed iTWO costX® but I’m getting an error message: “Educational restriction failed (Requested non-educational, license requested is educational)”.
The error prompt “Educational restriction failed (Requested non-educational, license requested is educational)” is most commonly due to an installation error where you may have ran the “Network” option instead of “Standalone / Educational (Run with a local standalone database)”. Firstly, completely uninstall iTWO costX® from your current computer, including selecting ‘No’ when asked if you wish to keep the database. Then reinstall iTWO costX® with the “Standalone / Educational (Run with a local standalone database)” option, which appears during the installation process. After that, it should be able to work for you.
Regards,
iTWO costX Forum Admin