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‹ General Discussion ACTIVATION FAILED

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    • #1675
      BONG WEI ZHONG
      Participant

      Hi Team,

      I have a problem regarding to the activation. I have followed the instruction as given but it still occur this activation failed message. My serial number is: B34E-713E-D981-D39F

       

       

      Regards

    • #1676

      Hi Wei Zhong,

      Thanks for your inquiry.

      The error prompt “Educational restriction failed (Requested non-educational, license requested is educational)” is most commonly due to an installation error where you may have ran the “Network” option instead of “Standalone / Educational (Run with a local standalone database)”. Firstly, completely uninstall CostX from your current computer, including selecting ‘No’ when asked if you wish to keep the database. Then apply for a new serial. Finally reinstall CostX with the “Standalone / Educational (Run with a local standalone database)” option, which appears during the installation process.

      iTWO costX Forum Admin

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