RIB CostX - Educational Program | Topic: ACTIVATION FAILED

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This topic has 1 reply, 2 voices, and was last updated 3 years, 7 months ago by RIB CostX.

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- 23 Aug 2020 at 2:10 pm (GMT+0000+0) #1675
  
  BONG WEI ZHONG
  Participant
  
  Hi Team,
  
  I have a problem regarding to the activation. I have followed the instruction as given but it still occur this activation failed message. My serial number is: B34E-713E-D981-D39F
  
  Regards
- 24 Aug 2020 at 3:27 am (GMT+0000+0) #1676
  
  RIB CostX
  Moderator
  
  Hi Wei Zhong,
  
  Thanks for your inquiry.
  
  The error prompt “Educational restriction failed (Requested non-educational, license requested is educational)” is most commonly due to an installation error where you may have ran the “Network” option instead of “Standalone / Educational (Run with a local standalone database)”. Firstly, completely uninstall CostX from your current computer, including selecting ‘No’ when asked if you wish to keep the database. Then apply for a new serial. Finally reinstall CostX with the “Standalone / Educational (Run with a local standalone database)” option, which appears during the installation process.
  
  iTWO costX Forum Admin
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