Student Forum

Welcome to the RIB support forum, designed for students to discuss technical issues about RIB software.

Please read the FAQ and your question may already be answered!

Student FAQ - Read First keyboard_arrow_right

Activation & Licensing Activate licensing

Viewing 1 reply thread
  • Author
    Posts
    • #1797
      patrickw
      Participant

      Hi Team,

      I can seem to activate my educational license, i have followed the instruction I’m on stand alone mode, however I’m still not getting in. Error messege reads “Activation failed: Educational retriction failed……..”

      My serial number is: 8E20-2D3D-0C62-006F

      Could you please advise?

      Thanks

    • #1799
      RIB CostX
      Moderator

      Hi Patrickw,

      Thanks for your post.

      I was wondering if the message is “Educational restriction failed (Requested non-educational, license requested is educational)”. If so, it is most commonly due to an installation error where you may have run the “Network” option instead of “Standalone / Educational (Run with a local standalone database)”.

      Firstly, completely uninstall iTWO costX from your current computer, including selecting ‘No’ when asked if you wish to keep the database. Then apply for a new serial. Finally reinstall iTWO costX with the “Standalone / Educational (Run with a local standalone database)” option, which appears during the installation process.

      If not, please provide the whole message of the error.

      Hope this helps!

      Regards,

      iTWO costX Forum Admin

      • This reply was modified 3 years, 8 months ago by RIB CostX.
Viewing 1 reply thread
  • You must be logged in to reply to this topic.