Activate licensing

[patrickw]

Hi Team,

I can seem to activate my educational license, i have followed the instruction I’m on stand alone mode, however I’m still not getting in. Error messege reads “Activation failed: Educational retriction failed……..”

My serial number is: 8E20-2D3D-0C62-006F

Could you please advise?

Thanks

[RIB CostX]

Hi Patrickw,

Thanks for your post.

I was wondering if the message is “Educational restriction failed (Requested non-educational, license requested is educational)”. If so, it is most commonly due to an installation error where you may have run the “Network” option instead of “Standalone / Educational (Run with a local standalone database)”.

Firstly, completely uninstall iTWO costX from your current computer, including selecting ‘No’ when asked if you wish to keep the database. Then apply for a new serial. Finally reinstall iTWO costX with the “Standalone / Educational (Run with a local standalone database)” option, which appears during the installation process.

If not, please provide the whole message of the error.

Hope this helps!

Regards,

iTWO costX Forum Admin

• This reply was modified 3 years, 10 months ago by RIB CostX.

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