RIB CostX - Educational Program | Topic: Access violation at address

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This topic has 1 reply, 2 voices, and was last updated 1 year, 7 months ago by RIB CostX.

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- 29 Aug 2022 at 1:27 pm (GMT+0000+0) #8158
  
  SHI YAOYU
  Participant
  
  When clicking “add” to add a drawing, a pop-up window displays “Access violation at address xxxx in module ‘costX.exe'”. And I cannot open a single drawing. How to solve this problem?
- 31 Aug 2022 at 12:49 pm (GMT+0000+0) #8184
  
  RIB CostX
  Moderator
  
  Hi Shi,
  
  Thank you for your post. Kindy please follow the below steps
  
  1.      Make sure windows update is up to date, do not skip any updates;
  
  2.      Update your graphic card driver;
  
  3.      Restart your PC;
  
  4.      Run CostX, click on File -> Options -> Drawing
  
  – change Graphic Drives to Direc3D 9.0c
  – untick Optimize Images checkbox
  click Update to save the changes.
  
  5.      you need to Close and Reopen CostX.
  
  Hope this helps!
  
  Regards,
  iTWO costX Forum Admin
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