RIB CostX - Educational Program | Topic: 7.1 Student installation

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This topic has 4 replies, 4 voices, and was last updated 1 year, 8 months ago by Adam.

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- 21 Jun 2023 at 6:59 am (GMT+0000+0) #11678
  
  aleksandar dragas
  Participant
  
  I have never downloaded this before, so I downloaded the student version 7.1. Once download is complete, it says is requires running CostX Auth and CostX Core. Would you like to start these services. NOTE: Administrator permission is required. Whenever I press Yes or No, the same outcome comes which is Not running both programs still and Please open the Service App, select each of the above services in the list, and click the Start Service button, or contact your IT administrator for assistance.
  
  Please help asap.
- 13 Jul 2023 at 1:05 am (GMT+0000+0) #11953
  
  RIB CostX
  Moderator
  
  Hi Alek,
  
  It seems like you are using the device from the campus, please contact the campus IT administrator for assistance.
  
  Regards,
  
  iTWO costX Forum Admin
- 29 Aug 2023 at 11:22 am (GMT+0000+0) #12633
  
  Jazmyn
  Participant
  
  I got this same issue but it is not a university laptop but it is a university license for the program. Can you please assist with this?
  - 30 Aug 2023 at 10:16 am (GMT+0000+0) #12661
    
    RIB CostX
    Moderator
    
    Hi Jazmyn,
    
    Kindy please search “When I run RIB CostX® I get the error message “The following services that RIB CostX® requires are not running:”” in the student FAQ.
    
    Regards,
    
    iTWO costX Forum Admin
- 4 Feb 2024 at 8:24 pm (GMT+0000+0) #14398
  
  Adam
  Participant
  
  I am having a similar issue installing the student version of Cost X 7.1. where it states that both Cost X Auth and Core are not running. When entering the services dashboard on my laptop both fail to start. I have tried every solution suggested in the forum such as reinstalling Cost X, turning of my AV and firewalls and excluding the cost x file from my AV, etc. But all these options failed to fix the issue.
  
  I recently uninstalled Cost X version 7.0 from my laptop, I assume this might be causing the problems. Otherwise i am looking for assistance and guidance on what to do next to resolve this issue ASAP.
  
  Kind Regards,
  
  Adam
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