Thank you for your post.
Regarding your issue, you could please uninstall iTWO costX completely (without keeping the database) then try a fresh reinstall and activate it by a new serial number. To obtain a new license, please apply with your academic email through this link: https://education.itwocostx.com/support/forum/educational-request/
Hope this helps!
iTWO costX Forum Admin
- This reply was modified 2 years, 6 months ago by RIB CostX.