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Activation & Licensing Activate licensing Reply To: Activate licensing

#1799

Hi Patrickw,

Thanks for your post.

I was wondering if the message is “Educational restriction failed (Requested non-educational, license requested is educational)”. If so, it is most commonly due to an installation error where you may have run the “Network” option instead of “Standalone / Educational (Run with a local standalone database)”.

Firstly, completely uninstall iTWO costX from your current computer, including selecting ‘No’ when asked if you wish to keep the database. Then apply for a new serial. Finally reinstall iTWO costX with the “Standalone / Educational (Run with a local standalone database)” option, which appears during the installation process.

If not, please provide the whole message of the error.

Hope this helps!

Regards,

iTWO costX Forum Admin