‹ › Activation & Licensing › Error on install › Reply To: Error on install
2 Aug 2020 at 1:17 am (GMT+0000+0)
#1668
Participant
Hi,
I am also facing this problem when I was installing costx. I kept receiving the message “Setup was unable to upgrade the database cluster successfully. Please ensure you have administrator permissions and try installing again.”
I followed your instruction for Yuwen to turn off the antivirus software before installing costx, but it still didn’t work.
Can you please jump on my machine to have a look??
Thank you so much!!