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‹ Activation & Licensing Student license entered, says requesting non-educational licence Reply To: Student license entered, says requesting non-educational licence

#1545

Hi Ben,

Thanks for posting on the CostX Student Forum.

The error prompt “Educational restriction failed (Requested non-educational, license requested is educational)” is most commonly due to an installation error where you may have ran the “Network” option instead of “Standalone / Educational (Run with a local standalone database)”. Firstly, completely uninstall CostX from your current computer, including selecting ‘No’ when asked if you wish to keep the database. Then apply for a new serial. Finally reinstall CostX with the “Standalone / Educational (Run with a local standalone database)” option, which appears during the installation process.

If you have further questions, please contact education@exactal.com.

Many thanks.

CostX Forum Admin