Student Forum

Welcome to the RIB support forum, designed for students to discuss technical issues about RIB software.

Please read the FAQ and your question may already be answered!

Student FAQ - Read First keyboard_arrow_right

Activation & Licensing Unable to re-install Reply To: Unable to re-install



My name is Elena and I study at University of Portsmouth where we use Costx versión 6.5 .

I am experiencing problems with my laptop and I will need to do a formatting but as it says on the email, that we can only use this serial number once, I am waiting to get a new serial number just before I do the formatting of my laptop which I need to do ASAP.

As I read on your answer before, if I try to ask for a new serial number, it only allowes me to do it for 6.6 onwards but I need 6.5 because this is the one university asked me for because is the licence they have.

My actual serial number is: ECF5-1392-8482-E399

Expiry Date: 30 June 2019

My academic email address is

Thanks so much in advance, I really hope you could help me.