Reply To: Unable to re-install

[RIB CostX]

Hi EyeOfAdi,

An educational CostX licence can only ever be activated once, on one computer. As you’ve tried to uninstall and reinstall again, you’ll need to get a new serial number.

Firstly, completely uninstall CostX from your current computer, including selecting ‘No’ when asked if you wish to keep the database.

Then, please apply for a new licence at the following link: http://techweb.exactal.com/resources/educational_request.php

Once installation is complete, you should be able to use your new licence with no issues.

Hope this helps!

Regards,

CostX Forum Admin