Reply To: Activation failed

[RIB CostX]

Hi JODIE,

Please refer to

 I installed iTWO costX® but I’m getting an error message: “Educational restriction failed (Requested non-educational, license requested is educational)”.

The error prompt “Educational restriction failed (Requested non-educational, license requested is educational)” is most commonly due to an installation error where you may have ran the “Network” option instead of “Standalone / Educational (Run with a local standalone database)”. Firstly, completely uninstall iTWO costX® from your current computer, including selecting ‘No’ when asked if you wish to keep the database. Then reinstall iTWO costX® with the “Standalone / Educational (Run with a local standalone database)” option, which appears during the installation process. After that, it should be able to work for you.

Regards,

iTWO costX Forum Admin