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‹ › General Discussion › Error code 1558 setup was unable to creat the database

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  • Author
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    • 3 Nov 2021 at 5:03 am (GMT+0000+0) #3901
      461801006
      Participant

      Dear Administrator,During the installation process, I encountered the following problems.

      I tried to delete the exact folder from: C: / / programdata / exact, but I still couldn’t solve them. Could you  please give me a solution?

      And pls solve my problem asap, my assignment is due at this weekend, i just got the serial number last night, just encounter this problem today.

    • 3 Nov 2021 at 5:03 am (GMT+0000+0) #3902
      461801006
      Participant

    • 3 Nov 2021 at 6:13 am (GMT+0000+0) #3903
      RIB CostX
      Moderator

      Hi there,

      Thank you for your post.
      We’ve passed your issue onto our Support team and will get back to you shortly.

      Hope this helps!

      Regards,

      iTWO costX Student Forum Admin

      • 29 Jul 2022 at 8:29 am (GMT+0000+0) #7647
        YIMING XIE
        Participant

        Hi Administrator，

        I have the same problem with the installation, what do I need to do to solve it?

        Regards，

        Yim

         

         

        • 3 Aug 2022 at 11:59 pm (GMT+0000+0) #7753
          RIB CostX
          Moderator

          Hi there,

          Thank you for your post.

          Please could you try the following:

          1) Ensure all Microsoft Updates have been installed.

          2) Any antivirus installed (other than Microsoft Defender) may need to be stopped or removed (if free).

          3) Use the right click on the installer file and use “Run as Administrator” for the install.

          Hope this helps!

          Regards,

          iTWO costX Student Forum Admin

          • This reply was modified 2 years, 4 months ago by RIB CostX.
          • 21 Aug 2022 at 9:40 am (GMT+0000+0) #8050
            lxlhmaom
            Participant

            Hi Administrator,

            I am having the same issue and I have tried the steps you mentioned above still pop up the same error message.

            What Can I do to resolve this problem?

            Thank you

            Candice

             

            • 31 Aug 2022 at 12:57 pm (GMT+0000+0) #8187
              RIB CostX
              Moderator

              Hi Candice,

              I believe you have slove the issue . Thank you for your patience.

              Regards,
              iTWO costX Forum Admin

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