‹ › Activation & Licensing › Student license entered, says requesting non-educational licence › Reply To: Student license entered, says requesting non-educational licence
Hi Ben,
Thanks for posting on the CostX Student Forum.
The error prompt “Educational restriction failed (Requested non-educational, license requested is educational)” is most commonly due to an installation error where you may have ran the “Network” option instead of “Standalone / Educational (Run with a local standalone database)”. Firstly, completely uninstall CostX from your current computer, including selecting ‘No’ when asked if you wish to keep the database. Then apply for a new serial. Finally reinstall CostX with the “Standalone / Educational (Run with a local standalone database)” option, which appears during the installation process.
If you have further questions, please contact education@exactal.com.
Many thanks.
CostX Forum Admin