RIB CostX - Educational Program | Reply To: Unable to re-install

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26 Apr 2018 at 2:49 am (GMT+0000+0) #1301

RIB CostX

Moderator

Hi EyeOfAdi,

An educational CostX licence can only ever be activated once, on one computer. As you’ve tried to uninstall and reinstall again, you’ll need to get a new serial number.

Firstly, completely uninstall CostX from your current computer, including selecting ‘No’ when asked if you wish to keep the database.

Then, please apply for a new licence at the following link: http://techweb.exactal.com/resources/educational_request.php

Once installation is complete, you should be able to use your new licence with no issues.

Hope this helps!

Regards,

CostX Forum Admin