RIB CostX - Educational Program | Topic: Unable to connect to CostX's database

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This topic has 5 replies, 4 voices, and was last updated 3 years, 2 months ago by RIB CostX.

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- 25 Mar 2020 at 8:37 am (GMT+0000+0) #1539
  
  Sizhao Sun
  Participant
  
  I have installed CostX for several days. It has been running well until today. I failed to open CostX and it says that unable to connect to CostX database.
  
  I have tried the solution in Student FAQ, but I cannot find the “CostX Database” in my services window.
  
  Could you please solve this problem? Thank you very much.
- 26 Mar 2020 at 1:19 am (GMT+0000+0) #1542
  
  RIB CostX
  Moderator
  
  Hi Sizhao,
  
  Thanks for your enquiry on the student forum.
  
  We have sent you an email directly to answer your query.
  
  Many thanks.
  
  CostX Forum Admin
- 7 Oct 2021 at 12:26 pm (GMT+0000+0) #3548
  
  rchaudhri
  Participant
  
  Hi I need help with the same problem! I’ve tried everything!
- 7 Oct 2021 at 11:51 pm (GMT+0000+0) #3558
  
  RIB CostX
  Moderator
  
  Hi Rida,
  
  Thank you for your post.
  
  We emailed you directly, please check your email associated with your account.
  
  Hope this helps!
  
  Regards,
  
  iTWO costX Forum Admin
- 10 Oct 2021 at 1:54 am (GMT+0000+0) #3596
  
  matteolop2001
  Participant
  
  i need help with this too
- 11 Oct 2021 at 12:32 am (GMT+0000+0) #3612
  
  RIB CostX
  Moderator
  
  Hi Mattero,
  
  Thank you for your reply.
  
  Please email your issue with the related screenshot to education@rib-software.com so that we can further assist you.
  
  Hope this helps!
  
  Regards,
  
  iTWO costX Forum Admin
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