RIB CostX - Educational Program | Topic: Error message – E3D failed to initialise

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This topic has 1 reply, 2 voices, and was last updated 3 years, 8 months ago by RIB CostX.

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- 19 Apr 2021 at 9:40 am (GMT+0000+0) #1844
  
  Akheli
  Participant
  
  Hi
  
  When i click to add drawing I get the error message.
  
  Can you please help me how i can fix it?
  
  Thanks in advance.
- 19 Apr 2021 at 11:01 pm (GMT+0000+0) #1845
  
  RIB CostX
  Moderator
  
  Hi Akheli,
  
  Thank you for your post.
  
  Regarding your request, please follow the steps below:
  
  1. Make sure windows update is up to date, do not skip any updates;
  
  2. Update your graphic card driver;
  
  3. Restart your PC;
  
  4. Run CostX, click on File -> Options -> Drawing
  – change Graphic Drives to Direc3D 9.0c
  – untick Optimize Images checkbox
  – click Update to save the changes.
  
  5. Close and Re-open CostX.
  
  Hope this helps!
  
  Kind Regards,
  
  iTWO costX Forum Admin
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