I’m facing an issue installing CostX on my personal Windows laptop and would appreciate any help.
During installation/upgrade, the CostX Upgrade Utility runs and shows that the software is already at the latest version. However, I then get the following error messages:
“The following services that CostX requires are not started: CostX Core”
“The following services need to be restarted: CostX Core”
When prompted to start the service, it fails even when selecting Yes
I’ve tried:
Running the installer and upgrade utility as Administrator
Restarting the laptop
Re-running the CostX Upgrade Utility
Checking Windows Services, but CostX Core does not start properly
This is on a personal laptop (not managed by IT), and I do have admin access. The software appears installed, but CostX will not launch due to the Core service not running