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‹ › General Discussion › Not working, couldn't open

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    • 22 Sep 2022 at 12:13 pm (GMT+0000+0) #8489
      jaslan
      Participant

      while opening the costx, i’m getting a popup that “the following services that iTWO costX reuires are not running” please advise on this

    • 29 Sep 2022 at 5:42 am (GMT+0000+0) #8588
      RIB CostX
      Moderator

      Hi Jaslan,

      Can you send us the a screenshot of the issue?

      Kind Regards,

      iTWO costX Forum Admin

       

    • 2 Oct 2022 at 7:29 am (GMT+0000+0) #8618
      Huangxinyi
      Participant

    • 2 Oct 2022 at 7:30 am (GMT+0000+0) #8619
      Huangxinyi
      Participant

    • 2 Oct 2022 at 7:32 am (GMT+0000+0) #8620
      Huangxinyi
      Participant

      Not working, couldn’t open

    • 5 Oct 2022 at 7:05 am (GMT+0000+0) #8655
      RIB CostX
      Moderator

      Hi Huang,

      The error prompt “Educational restriction failed (Requested non-educational, license requested is educational)” is most commonly due to an installation error where you may have run the “Network” option instead of “Standalone / Educational (Run with a local standalone database)”. Firstly, completely uninstall iTWO costX from your current computer, including selecting ‘No’ when asked if you wish to keep the database. Then reinstall iTWO costX with the “Standalone / Educational (Run with a local standalone database)” option, which appears during the installation process.

      Hope this helps!

      Regards,
      iTWO costX Forum Admin

      • This reply was modified 2 years, 2 months ago by RIB CostX.
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