RIB CostX - Educational Program | Topic: Unable to connect

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This topic has 1 reply, 2 voices, and was last updated 2 years, 3 months ago by RIB CostX.

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- 12 Sep 2022 at 8:22 am (GMT+0000+0) #8321
  
  Con Tsafkas
  Participant
  
  Hi Team,
  
  I am unable to connect to Costx 6.8 educational program.
  
  An error message comes up as follows,
  
  Unable to connect to the CostX database. Please ensure that this service is running and try again.
  Detailed error message:
  EPgSocketError: Error on data reading from the connection:
  An existing connection was forcibly closed by the remote host.
  Socket Error Code: 10054($2446)
  Would you like to restart in network mode?
  
  When I click on yes to connect to network mode, the following comes up with user name and password to which I do not have one?
  
  Please advise.
  
  Regards,
  
  Con
- 13 Sep 2022 at 6:25 am (GMT+0000+0) #8333
  
  RIB CostX
  Moderator
  
  Hi Con,
  
  Thanks for your email.
  We’ve passed your issue onto our IT Support team and will get back to you shortly.
  
  Thanks for your patience.
  
  Regards,
  
  iTWO costX Forum Admin
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