RIB CostX - Educational Program | Topic: access violation

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This topic has 2 replies, 2 voices, and was last updated 2 weeks, 2 days ago by Lena L.

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- 30 Mar 2025 at 10:36 pm (GMT+0000+0) #20472
  
  Lena L
  Participant
  
  Hi,
  
  When clicking “add” to add a drawing, a pop-up window displays “Access violation at address xxxx in module ‘costX.exe’”. And I cannot open a single drawing. I tried to uninstalled but it didn’t work. Is there any solutions? Thanks
  
  Kind regards,
- 14 Aug 2025 at 1:13 pm (GMT+0000+0) #22758
  
  WERN LI
  Participant
  
  I met a same problem, and i ever inputted the serial number into my two computers to activate license bofore prompted this, after that i tried to uninstalled costx on both computers, and only installed it on my laptop, but i got another new problem that i was told i can not re-activate my license…
- 14 Aug 2025 at 1:31 pm (GMT+0000+0) #22761
  
  Lena L
  Participant
  
  Hi Wern, think you may can send the support team an email explaining the problem you met and the reason for request of re-activated the license. Think they would help you to solve the issue. Hope it helps.!
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