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‹ › General Discussion › darabase cluster unsuccessfully

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  • Author
    Posts
    • 1 Sep 2020 at 4:04 am (GMT+0000+0) #1682
      Yu_Hou
      Participant

      I encountered this problem. This dialog box popped up every time during the installation process, and I also installed with administrator privileges and turned off the antivirus software, but it still did not solve the problem. Now I need your help. I don’t know where the problem is, I look forward to your reply as soon as possible。

      evidence

    • 1 Sep 2020 at 5:56 am (GMT+0000+0) #1683
      RIB CostX
      Moderator

      Hi Yu Hou,

      Thanks for posting.

      We’ve emailed you directly to assist with your query.

      Thank you.

      iTWO costX Forum Admin

    • 3 Sep 2020 at 9:01 pm (GMT+0000+0) #1685
      murph449
      Participant

      Hi, I am also having this same problem. Thanks

       

    • 4 Sep 2020 at 5:35 am (GMT+0000+0) #1686
      RIB CostX
      Moderator

      Hi Michael,

      Thanks for posting on the forum.

      I’ve emailed you directly with a potential solution. Hope this helps!

      iTWO costX Forum Admin

    • 15 Sep 2020 at 9:45 am (GMT+0000+0) #1706
      shubhams
      Participant

      Hi, I’m facing a same issue

    • 16 Sep 2020 at 1:15 am (GMT+0000+0) #1707
      RIB CostX
      Moderator

      Hi there,

      Thanks for posting on the forum.

      Please could you try the following:

      1) Ensure all Microsoft Updates have been installed.

      2) Any antivirus installed (other then Microsoft Defender) may need to be stopped or removed (if free).

      3) Use the right click on the installer file and use “Run as Administrator” for the install.

      Thank you, please contact education@rib-software.com if you have further issues.

      iTWO costX Forum Admin

    • 17 Sep 2020 at 2:42 am (GMT+0000+0) #1708
      shubhams
      Participant

      Hi,

      I have tried following the steps mentioned by the iTWO costX Forum Admin which includes
      1) Ensure all Microsoft Updates have been installed.

      2) Any antivirus installed (other than Microsoft Defender) may need to be stopped or removed (if free).

      3) Use the right click on the installer file and use “Run as Administrator” for the install.

       

      But I’m still facing the same issue. I have also attached the screenshot of the issue.
      I hope for an urgent solution.
      Thank you

      Screenshot of the issue

    • 17 Sep 2020 at 3:13 am (GMT+0000+0) #1709
      RIB CostX
      Moderator

      Hi Shubham,

      We have replied to you yesterday (16th) with regard to asking you to send us your log files for further investigation.

      Please could you send that over to education@rib-software.com.

      Thank you.

      iTWO costX Forum Admin

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